E460DW Mono Laser Printer

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Price: $595.99   

Product Feature

• The Total Package, Wirelessly. Connect to your secure wireless network in a snap with Wi-Fi CERTIFIED(TM) n connectivity. Ideal for reducing printing costs, with built-in duplexing and available Lexmark Extra High Yield Toner Cartridges that deliver up to 15,000* pages. (*Declared yield in accordance with ISO/IEC 19752.)
• Keep Your Productivity Up. True 1200 x 1200 dpi print quality and performance features like a rapid time-to-first-page as fast as 6.5 seconds help you perform at your best. Not to mention built-in networking for easy sharing and paper handling accessories that let you expand total input capacity to 850 sheets.
• Fuss Less, Focus More. Brings hassle-free printing to your fingertips. Experience enhanced security and time savings with a range of high-end features like technologically advanced 802.11n wireless connectivity.
• Print Black, Think Green. Designed with eco-conscious features like Eco-Mode and an instant warm-up fuser to help you save paper and energy. Recycle your empty cartridges free of charge through the Lexmark Cartridge Collection Program. Printing responsibly means everyone wins - your business, your budget and the environment
• Lexmark Guarantee. Lexmark's 1-Year Exchange warranty on the Lexmark E Series provides sound peace of mind. Enhanced service offerings are also available. Optimize your printer's performance and investment value by using genuine Lexmark supplies, service and parts.

Product Description

Meeting the output needs of your medium-sized workgroup is easy with the Lexmark E460dw - a compact, yet high-performing black and white laser printer that offers the freedom of wireless connectivity. Sharp, professional-quality documents print fast enough to keep up with any busy office and automatic two-sided printing helps save precious resources. Also, with advanced Ethernet networking and wireless-N connectivity, multiple users can easily share the impressive performance of the E460dw.

E460DW Mono Laser Printer Review

I bought this printer because PC World rated this one of the Top 10 monochrome laser printers: [...](actually, the E460dn model). I also wanted the printer to have a wireless network interface, so I went with the E460dw.

The printer toner cartridge comes in a plastic frame that is wrapped in a foam layer. The installation manual that comes with the printer as well as a picture card attached to the foam layer describe that the cartridge and frame must be pulled out, and you must remove the foam layer, and then re-insert the frame and cartridge. Simple enough, right? Well, it just so happens that when I tried to pull out the cartridge, the left side was stuck. I thought I just wasn't pulling hard enough, so I pulled harder, and the cartridge came out. BUT, I broke a small plastic hinge in the process. I went to the Lexmark Tech Support site, and behold, one of the top Knowledge Base articles says this is a known issue: [....], Knowledge Base article ENUS32262: "The Toner Cartridge (Print Unit ) Is Stuck Inside a Lexmark E260, E360, or E460 Printer". Now why didn't Lexmark put a warning message somewhere inside the printer to warn customers that this can happen?

I called Lexmark Customer Support, and filed a customer care ticket. Wait time was less than 5 minutes, and I was greeted by a very helpful customer care rep who gladly said he would immediately send a printer replacement with a return shipping label. I received the replacement printer within a few days (it was the July 4th weekend), and shipped back the original printer.

Overall, I am very satisfied with Lexmark's customer support.

Installing the printer driver on my Mac, on the other hand, was tricky. The E460dw has a built-in Web server that broadcasts on its own private wireless SSID. I entered my home SSID and WEP password, and clicked Submit, only to find the printer can't be reached on my wireless network. I then realize that the set-up page also asked for the wireless channel number, whose default is Channel 11, which is different than the channel my wireless router is set up with. Fumbling through the user manual on the installation CD, I found that I had to connect to the built-in Web server by powering down the printer, attaching an Ethernet cable to the printer, and powering the printer back on. After the printer started up, it suddenly print a test page, which contained its IP address. I hit that IP address on my Mac, and behold, I connected to the printer's Web server again, and this time, I set the wireless channel correctly. But I still can't see the printer in my Network settings on my Mac using Leopard. I can only see the printer if I have it connected using an Ethernet cable. I paid extra for the wireless network interface, and I still need to figure out how to make it work with my Mac.

But overall, the printer is blazingly fast!

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