Toshiba Portege R835-p70

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Product Feature

• Intel � CoreTM i5-2410M processor, Genuine Windows 7 Home Premium (64-bit)
• 13.3" widescreen HD TruBrite� LED Backlit display with Intel® Wireless Display Technology
• 4GB DDR3 memory, 640GB HDD, DVD-SuperMulti drive
• Mic, Webcam (with Face Recognition), Memory Card Reader, HDMI port
• Li-Ion (66Wh, 6-Cell), Up to 9 hours

Product Description

TOSHIBA Supervisor Password Utility, Security Cable Lock Slot, HDD Recovery, Password Security, Microsoft® Office Starter 2010, etc.

Toshiba Portege R835-p70 Review

For those of us that rely on the Amazon reviews to decide what to buy, or not buy, I thought it would be helpful to post these comments.

I own the Toshiba R835-70 laptop. I didn't buy it on Amazon as it wasn't available, and bought it at Best Buy. Have had it for about 5 months. In most respects I am happy with it except for a few major issues. I did replace the stock 640GB 5400rpm drive with a Seagate 500GB hybrid solid-state drive ($100), which provided about a 20% performance boost in file access.

The big issue with this laptop concerns the constant fan noise, even when you do not use the laptop. The cooling flaws of this laptop, and many other laptops manufactured by Toshiba, concern the cooling design. There are many posts on the internet, and an extensive Youtube video that goes into depth concerning the laptop trapping dust which causes overheating, and on this particular R835 series, a flawed design of the copper heat conduction pipe from the CPU to the heatsink, which is supposed to be copper, but in fact is aluminum. Two other related design flaws relate to the poor heat conduction from the CPU to the heat vent pipe which leaves an improper contact between the two parts, and the fact that the heat pipe which is made of cooper is not soldered to the aluminum heatsink (which was supposed to be copper according to Toshiba's own promotional videos for this laptop series). The Youtube video which discusses these technical issues is found at [...]

What does all this mean? In layman's terms the laptop will have continual heat issues, resulting finally in complete breaking down, perhaps being unrepairable. The warranty is only 1 year - keep that in mind.

I had an old Toshiba Satellite 17" laptop which also had the same issues regarding trapping of dust due to the bottom case design of the fan pulling air into the laptop. It would finally stop running or would run the fans continuously. I put up with this for years. When I did a LOT of research to buy another laptop for my wife I settled on the wonderful Asus U30X1 purchase right here on Amazon. It is quiet, cool, and works flawlessly. The difference between it and the Toshiba R835-70 is the Asus is a little heavier, has an I3 processor, and no CD-DVD writer. I would have purchased another Asus and was hoping they would release an I5 model with or without a CD-DVD that would also have no heat issues, but after reading numerous reviews over the past year, I came up empty, and then was "trapped" by all the features and price of the Toshiba R835-70. I would not have imagined that the heat issues I had with my 9-year old previous Toshiba laptop would not have been fixed with a new laptop, but I was dead wrong...

So my friends, my recommendation is for you NOT to buy the Toshiba R835-70 because of the heat-cooling and fan issues. My next step is to get another laptop (probably another Asus), and sell my Toshiba while it is still under warranty and working as it is supposed to, and before anything "bad" happens. Forewarned is forearmed. From all of the postings that I have read concerning Toshiba's lack of response to this issue, which has been well documented all over the internet, I think my days of buying Toshiba are finished.

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