iVina BulletScan F200 USB Flatbed Color Scanner with 20ppm Auto Document Feeder, supports Windows and Mac OS (F2002120)

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Price: $356.22 Too low to display   

Product Feature

• UPC: 697535202001
• Weight: 16.650 lbs

Product Description

IVINA BULLETSCAN F200 FB CLR 600DPI PERP 48BIT USB 2.0 LGL 50PG ADF SCANNER

iVina BulletScan F200 USB Flatbed Color Scanner with 20ppm Auto Document Feeder, supports Windows and Mac OS (F2002120) Review

I received the scanner and following directions tried to install software provided and it would not install on my Windows 7 OS (specs said this unit would operate on Win OS7). I went to iVina website and downloaded the F200 program and hooked up machine. It will not scan to PDF or PDF multipage, the choice is missing, the only reason for purchase was to scan and email docs in PDF format. Tiff files are just to large to try to send by email, especially when you are sending 50 to 75 pages. Needs additional software to get the PDF choice with one-touch programming buttons on unit. I have contacted iVina in writing for a download or a new install disc to fix problem, it's been a week and absolutely NO RESPOSE from the company. Tried calling their customer support line and all you can do is leave one message after the next and you get absolutely NO RESPONSE.

I finally attached the unit to my Paperport 14 and can now scan docs in the PDF format, but that defeats the purpose of the one-touch scan to email and send option that convinced me to purchase scanner in the first place. Once I connected to PP14, the scanner worked great, scans extremely fast and accurate, no jamming or skipped pages.

Customer Service is completely non-exsistant for iVina though, I give them a 0 rating.

UPDATE:

Have yet to get a response from iVina customer service, they are absolutely the worst I've ever run into. The scanner is working great on my laptop, their setup disc works on Windows Vista but won't load on Windows 7 and I have to use Paperport to scan in pdf with my office computer.

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